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Below are answers to frequently asked questions. If there is a topic we have not addressed, or you have a specific question for our team, please use the form below to connect with us. We want to do everything we can to help your church thrive.

Answers

April 10, 2020 in Q&A

With a bigger online presence we are believing for many new salvations. Are there any resources available online that could be distributed to new faith decisions?

Stewarding the opportunity we have with new believers is vital. And digital options are crucial right now. We have many churches that use Pastor John Siebeling's "Fresh Start" book. And…
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April 8, 2020 in Q&A

How do you conduct virtual growth track? Are you continuing at all with these? If you are doing these online, how do you also do the spiritual and gift tests with the people online?

PAUSE and PREPARE. Pause for now, but plan for next.
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April 8, 2020 in Q&A

Castle Church began Facebook live online services on March 15 and at the last service we began asking people to intersect by repeating key phrases in the message, saying amen in prayers, or taking a moment to give each other virtual high-fives and hugs. It seemed to go well. But I see many churches do pre-recorded services. Would that be a better option and why? We opened in June and have gone live during our normal scheduled time of 10 am on Sundays. But we can adjust.

Pre-recording allows you to minimize some of your mistakes in production.
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April 2, 2020 in Q&A

How can we facilitate digital discipleship in our current reality?

There are three phases you can put into play to help people take their next step towards God and community.
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April 2, 2020 in Q&A

Does the CARES Act have any benefit “pre-launch” for those of us who are building finances and planting this fall? I know that it may once we launch within the covered period, but wanted to clarify.

Eligibility is based on when you incurred payroll expenses.
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April 1, 2020 in Q&A

An Easter survey was mentioned in the “Planning for Easter” webinar. Could you give some more information about that?

This survey gives a picture of what the people of your church are thinking and feeling.
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April 1, 2020 in Q&A

What adjustments should we be making with our staff and ministry leaders during this time?

It's important to re-focus job descriptions for every person on your team.
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April 1, 2020 in Q&A

We are a non-profit organization in Massachusetts and are therefore not paying unemployment insurance for our employees. With the bill that was passed by the federal government, does this mean that our employees are able to apply for unemployment benefits? We have about 150 employees.

Because this unemployment benefit is being offered on a federal level, the fact that you do not pay unemployment insurance through your state is not a factor.  Your employees would…
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April 1, 2020 in Q&A

How does the unemployment benefit work? And will the funds from the payroll protection program be considered a grant after 1 year if used for payroll and overhead? What could cause them not be considered a grant?

If current payroll is not maintained, portions would become payable.
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April 1, 2020 in Q&A

We are supposed to launch in September. Do you recommend me still launching our interest parties online? We are supposed to have our first interest party April 18th. Would it be better to move that back to May? Just seeing what you all are finding from other church planters that’s working and what you would recommend if you were me?

This could work if you've already moved to your city.
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